MicrosoftUnder the PAYGO model, customers are billed $0.01 per message.
This has been misleading, as Microsoft has been promoting for the last few months that customers will be billed 1 cent, whereas for each SharePoint Agent question, we will be charged 32 cents. Considering how rogue some of those answers can be from the agent, this can be a very expensive option for a large enterprise.
MicrosoftHi BlueSky2010 - Thank you for your feedback. We understand the confusion around how we've communicated billing across messages and interactions and will be updating our approach to improve clarity. We also appreciate your input on the total price for an interaction—you're not alone in raising this concern. We're actively exploring options and hope to share updates soon. However, please note that users with an M365 Copilot license do not incur any consumption costs for interactions (nor messages) with SharePoint Agents.
Thank you Matt-Taylor for taking the time to respond. I look forward to hearing updates soon!
