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Stung2's avatar
Stung2
Copper Contributor
May 29, 2025

Spam Events Reappear on Calendar

Spam calendar events keep reappearing on an iPhone despite purging the source .ics emails from the user’s Exchange Online mailbox.

Details:

  • The spam events originally came from .ics attachments sent to a distribution list (info@...) that the user is a member of.
  • The user’s mailbox was searched using Microsoft Purview; four matching items were found and purged using New-ComplianceSearchAction -Purge -PurgeType HardDelete.
  • The purge completed successfully with Item count: 4, Failed count: 0, and Status: Completed.
    Despite this, the same 4 emails reappear in subsequent compliance searches.
  • The mailbox has no litigation hold, retention hold, or in-place hold enabled.
  • The recurring spam events continue to show up on the iPhone calendar after deletion. 

Why do the messages still appear in content search after a successful purge, and how do I fully remove the associated calendar events from the iPhone? Any help here would be greatly appreciated!

1 Reply

  • Danielooen's avatar
    Danielooen
    Iron Contributor

    On your iPhone, go to Settings and select Mail > Accounts > Select your Exchange account and then tap Delete Account, then re-add the Exchange account after deleting it and make sure all the settings are correct.

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