Forum Discussion
Flufficus
Apr 24, 2020Copper Contributor
Connect teams and old Skype name
Hey there! Glad to see the consumer Skype to Teams interoperability is working, I really appreciate that feature! My question is how do I contact a Skype user who hasn't set up an email address...
mas1005
May 23, 2025Copper Contributor
I have the same problem - I have old Skype account with just a username, it also clashes with a second different skype account with and email that is username@emaildomain
- mas1005May 25, 2025Copper Contributor
I was finally able to resolve this. Eventually after chat support from Skype/Microsoft they confirmed that I did indeed have the Skype credit on this account and I was able to log in on a different PC to use it. I still don't know why I couldn't login on my primary PC, we used "incognito / private" windows, but the login failed with "internal error" message. At least for now I can use up my remaining Skype credit using my second device and then go from there.