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Erikvanseters's avatar
Erikvanseters
Copper Contributor
May 07, 2025

Unable to pass Employment Verifcation step in Partner Center

Hi,

I have been trying to enroll in the partner center since January.

I am stuck at the step Employment Verification. 

I have uploaded all requested documents like domain name registration, domain name invoice, TXT file, etc, but everytime I get the message ' Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification' without any further explanation what exactly is wrong or why I am not meeting the requirement and how to fix it.

It is driving me crazy, and making me very frustrated to be frank, that Microsoft is not able (or not willing) to help me in a decent way by letting me talk to a real life person. Because in my honest opinion the issue would be solved quite easily.

 

I have opened several tickets already, but the answer is every time the same without any clear explanation what the problem is and how to solve it.

 

Can please someone help me. I am a self employed developer who wants to enroll in the partner center and buy the partner benefits to use them for my every day work. 

 

Best regards,

Erik

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1 Reply

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  • Kumesoft's avatar
    Kumesoft
    Copper Contributor
    May 12, 2025

    Hi Erik,

    I'm sorry to hear about the frustration you're experiencing with the Employment Verification step in the Microsoft Partner Center. Let's try to troubleshoot this together.

    Steps to Resolve Employment Verification Issues

    1. Check Company Name and D-U-N-S Number:
      • Ensure that the company name you entered under "Publisher name" matches exactly with the name in your D-U-N-S number information. Any discrepancy can cause verification issues.
    2. Domain and Email Consistency:
      • Verify that your email address and website domain match. The email should be a monitored work account associated with your company domain, not a personal email.
    3. Document Submission:
      • Double-check that all required documents are correctly uploaded. This includes domain name registration, domain name invoice, and the TXT file. Ensure these documents are clear and legible.
    4. Support Tickets:
      • Since you've already opened several tickets, make sure to follow up on them. If you haven't already, create a support ticket through the Microsoft Partner Center support page and provide detailed information about your issue.
    5. Contact Microsoft Support:
      • If the issue persists, you can try contacting Microsoft support directly through their Services Hub. Provide your ticket number and request escalation of your case.

    Additional Tips

    • Monitor Verification Status:
      • Regularly check the status of your verification in the Partner Center under Legal info.
    • Appeal Process:
      • If your verification is rejected, you can appeal the decision. Follow the instructions provided in the rejection email or on the Partner Center portal.

    I hope these steps help you resolve the verification issue. If you need further assistance, feel free to ask! and I hope I can help.

    Best regards,
    Kufre

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