employment-verification
7 TopicsEmployment Verification endless loop of rejection. and cycle
We are stuck in this process like many other. We have major Apps showing unverified now with Major US Business, DOT and governmental agencies. We have supplied Invoices from AWS, ICANN, Registrar's and others and still rejected. Is there a way to actually work with a staff member to fix this issue. We, and the MS Partner Program looks pretty bad in our case.3.2KViews1like14CommentsNo way to continue after Employment Verification with no indication of issue or how to fix
We want to add our app to the Microsoft Store, the submission is ready however we cannot submit until the account has been verified. In the Legal info section we have entered the company details and the process is stuck at Employment Verification. Under rejected there is a clickable "Things to take care" which I assume displays the issues we need to resolve but which on clicking just makes the page jump a bit. We have no way to know how to proceed. Has anyone else encountered this? We have create a ticket for help+support but a message appears saying "Not available for this support request." and a "There was a problem retrieving the support request details." . What can we do?Stuck on Employment Verification with no indication of issue or how to fix
Greetings, We want to add our app to the Microsoft Store, the submission is ready however we cannot submit until the account has been verified. In the Legal info section we have entered the company details and the process is stuck at Employment Verification. Under rejected there is a clickable "Things to take care" which I assume displays the issues we need to resolve but which on clicking just makes the page jump a bit. It appears there's a javascript error on the page. We have no way to know how to proceed. Has anyone else encountered this? The Partner Center overall seems very buggy. The support requests we have logged generate an error when we try to access them9.8KViews2likes35CommentsAnother endless cycle of employment verification rejection
I have been going at this for the better part of two weeks. The same as everyone else. Generic responses saying the documents I submitted do not match the accepted document types. Ironically, I select the document type from the drop down list and provide exactly what is asked for. Here is where I am at: Went through the entire process and uploaded documents 3 times. Still rejected. Opened a support ticket 2404170040008375. Ticket took a week to be closed and the only response provided was: The application to join the program was rejected because it failed Microsoft standards review. At this point, we are unable to provide any further details. We are closing this ticket as restricted internally. Started the verification process again. This time I changed my operating as company name to my numbered corporation name. Still rejected. Sent a screenshot and a URL showing my company website with all the requested information on it as identified in the document types. This too was rejected. Sadly I provided the proof of purchase for my domain. They wouldn't accept it because I bought it under my personal name (newsflash, I registered the business after I bought the domain). I also cannot update my whois record to include my company name. It is a .ca registration and for reasons that I cannot understand half of the words in my company name are restricted. Words such as solutions, ontario and inc. I have sent articles of incorporation, government documents, everything but my DNA. Still rejected. I am very willing to work with Microsoft to get this sorted out, but I cannot unless they tell me what is failing! Please help me find the path forward. Somebody has to know what it is! And SHAME on you Microsoft. This has been a problem since last year according to all the posts in this forum. Fix it! Update: I am now waiting once again for some 3rd party company that Microsoft uses for verification services to not actually read the information in my second support ticket and reject it again. Everything I read says to make sure my primary email matches company domain under company info. I have a newsflash for Microsoft - there is no field under company info for company domain. I really just need someone to tell me what isn't matching up so that I can correct it. Maybe this is part of the initiation to get it? Microsoft only wants you as a partner if you can survive the enrollment process? @JillArmour are you able to point me in a good direction for support? Any assistance would be greatly appreciated!failed account verification at MS partner center
Hi, We want to use SSO with MS and thus I am trying to become MS partner. However I am stuck in the loop and kept failing this process like everyone else here. What they asked for: domain receipt with entity name on it. What we provided: domain receipt with entity name on it. I submitted a support ticket with Microsoft Support TrackingID #2401250040004380 for this issue and I don't feel like I am talking to a real human. I am getting identical responses 3 times in a row that is NOT HELPFUL AT ALL. I have no idea what is the issue here and how we can fix this. If anyone could give us some directions, that will be very appreciated.Different documents have company names in different languages
Hi, My account is stuck at Employment verification stage, the customer support mentioned that I failed domain verification. I've seen some discussion about failed in verification because of different company name, so maybe I can get some help here. This is my situation: 1. the name I registered in my Microsoft partner is in English; 2. the name in domain profile and documents is in English; 3. the name in official business document is in Chinese; The names in different languages have the same meaning, and I'm hoping to figure out if this is causing my validation to fail, as I've failed four or five times without getting a specific reason. Thanks all.